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We are currently unable to provide proper support!

For the last few months we have been very busy working on some huge, very time-consuming and time-sensitive projects, so our support was very limited and we were unable to provide proper support in our forums! We now have a huge backlog of requests from our customers, which we are trying to clear bit by bit. Unfortunately, this takes longer than we anticipated, so our response time is not yet up to par. We are trying our best to improve this situation as soon as possible.

Sorry for the inconvenience and thank you for your understanding!

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TOPIC: [SOLVED] Same Order Number Ever Time A Subscription Renews

Same Order Number Ever Time A Subscription Renews 13 Dec 2017 20:37 #1

  • naveedcs
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Whenever a subscription renews it assigns the same order number to it, every subscription renewal is a new order and should have a different order number

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[SOLVED] Same Order Number Ever Time A Subscription Renews 15 Dec 2017 00:58 #2

  • naveedcs
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Problem solved.

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