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We are currently unable to provide proper support!

For the last few months we have been very busy working on some huge, very time-consuming and time-sensitive projects, so our support was very limited and we were unable to provide proper support in our forums! We now have a huge backlog of requests from our customers, which we are trying to clear bit by bit. Unfortunately, this takes longer than we anticipated, so our response time is not yet up to par. We are trying our best to improve this situation as soon as possible.

Sorry for the inconvenience and thank you for your understanding!

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TOPIC: [SOLVED] Not authorized to download ?

Not authorized to download ? 14 Oct 2015 16:23 #1

Hi,

Joomla 3.4.4
VM : 3.0.10

Email confirmation was send with the download link, but got the message : "Not authorized to download."

Thanks for your help

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Not authorized to download ? 14 Oct 2015 16:26 #2

OOps, my order was not set to confirmed :)

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[SOLVED] Not authorized to download ? 14 Oct 2015 16:26 #3

Problem solved.

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