We are currently unable to provide proper support!

For the last few months we have been very busy working on some huge, very time-consuming and time-sensitive projects, so our support was very limited and we were unable to provide proper support in our forums! We now have a huge backlog of requests from our customers, which we are trying to clear bit by bit. Unfortunately, this takes longer than we anticipated, so our response time is not yet up to par. We are trying our best to improve this situation as soon as possible.

Sorry for the inconvenience and thank you for your understanding!

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ex VAT 08 May 2013 23:25 #1

Hi, I love your plugins.
I have a little question regarding the donation plugin, it must be a setting somewhere....

Our products are showing incl VAT, but when someone adds 1.00 as donation, this is calculated as ex vat, so it adds 1.21 to the bastket.

Where or how can i set it as incl. vat?
Hope you can give me some advice

Thanks ;-)

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ex VAT 09 May 2013 14:16 #2

Unfortunately, VirtueMart only works on prices without VAT (e.g. all prices are saved without tax, and tax is only added at the very end). AFAICS, there is currently no way to make a custom field specify the price with tax.

I completely understand that this is more than suboptimal, and I regard this as highly end-user unfriendly.

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