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TOPIC: Customer Support Reinhold

Customer Support Reinhold 15 Nov 2016 03:38 #1

Hi

I am asking here because it seems woocommerce board is being ignored. Please get back to me with help for my post from Oct 11 2016

open-tools.net/forum/advanced-ordernumbe...-value-line-227.html

thanks
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Customer Support Reinhold 30 Nov 2016 22:20 #2

Dear Yahkee99,
Sorry for the late reply. In fact, we still don't have any good news. We are aware that some customers experiencing this issue, which apparently comes from the wp_remote_get call failing for some reason, but we have not been able yet to reproduce it, let alone find the actual cause of the issue.

Let me assure you that we have this issue on our list of issues to debug and fix, but so far we have not been successful in tracking down the cause.

Sorry that I don't have better news,
Reinhold
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