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We are currently unable to provide proper support!

We are very sorry to announce that we are currently very busy working on some huge, very time-consuming and time-sensitive projects, so currently we are unable to provide proper support in our forums! We hope that after the conclusion by the end of July we will be able to properly answer all open support requests.

Sorry for the inconvenience and thank you for your understanding!

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TOPIC: [SOLVED] Request for retrieving Order Password

[SOLVED] Request for retrieving Order Password 02 May 2017 03:39 #1

Hi,

back in 2013 we've bought the VM Ordernumber Plugin.
More or less recently the plugin got an update function which needs the order password.
Sadly, we weren't able to find the E-Mail back then and it doesn't seem that the information on the website have it.

Is there a way to retrieve the order password?
Thanks!

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Request for retrieving Order Password 02 May 2017 20:31 #2

Dear Magick,
I'll send you the order password by e-mail (or rather, try to re-send the original confirmation mail, which includes the order password). If you don't get a mail with a proper order password, please contact us again at office@open-tools.net.

Best regards,
Reinhold

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Request for retrieving Order Password 02 May 2017 23:38 #3

Worked. Thanks!

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