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We are currently unable to provide proper support!

For the last few months we have been very busy working on some huge, very time-consuming and time-sensitive projects, so our support was very limited and we were unable to provide proper support in our forums! We now have a huge backlog of requests from our customers, which we are trying to clear bit by bit. Unfortunately, this takes longer than we anticipated, so our response time is not yet up to par. We are trying our best to improve this situation as soon as possible.

Sorry for the inconvenience and thank you for your understanding!

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TOPIC: [SOLVED] Help!!!! Advanced Version

Help!!!! Advanced Version 03 Nov 2017 08:33 #1

Hello Reinhold,

I Bought the Advaced Version of Shipping bij Rules.
But if i want to install it i get the next error:
Fatal error: Cannot redeclare class RulesShippingFrameworkWooCommerce in /var/www/domains/2singles.nl/www/wp-content/plugins/woocommerce-advanced-shipping-by-rules/includes/rules_shipping_framework_woocommerce.php on line 501

How can i solved this??
Gr Rob

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[SOLVED] Help!!!! Advanced Version 05 Nov 2017 08:33 #2

Problem solved.

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[SOLVED] Help!!!! Advanced Version 19 Nov 2017 16:12 #3

Dear Robcom,
Great to hear that you resolved your problem. Unfortunately, we have never been able to reproduce this issue, but another customer has the same problem. Could you please be so kind and tell us what you had to do to resolve the issue and make the error message go away?

Thank you,
Reinhold

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