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We are currently unable to provide proper support!

We are very sorry to announce that we are currently very busy working on some huge, very time-consuming and time-sensitive projects, so currently we are unable to provide proper support in our forums! We hope that after the conclusion by the end of July we will be able to properly answer all open support requests.

Sorry for the inconvenience and thank you for your understanding!

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TOPIC: Update Failed: The package could not be installed.

Update Failed: The package could not be installed. 10 Dec 2017 01:12 #1

  • natalia
  • natalia's Avatar Topic Author
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  • Posts: 12
I am trying to update the plugin WooCommerce Advanced Shipping By Rules Version 1.2.8 to 2.0.3
and getting this message
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I have managed to update credentials

Please any advise will be great
thanks in advance

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Update Failed: The package could not be installed. 28 Dec 2017 00:39 #2

Dear Natalia,
Sorry for the late reply. As you posted some more questions with the new version, I hope the update finally went smoothly. Would you mind sharing how you solved the issue, as other users might run into the same problem...

If the update did not work properly, please let me know and we'll investigate further.

Best regards,
Reinhoold

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