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We are currently unable to provide proper support!

For the last few months we have been very busy working on some huge, very time-consuming and time-sensitive projects, so our support was very limited and we were unable to provide proper support in our forums! We now have a huge backlog of requests from our customers, which we are trying to clear bit by bit. Unfortunately, this takes longer than we anticipated, so our response time is not yet up to par. We are trying our best to improve this situation as soon as possible.

Sorry for the inconvenience and thank you for your understanding!

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TOPIC: [SOLVED] ERROR IN BECKEND SHIPMENT AND IN FRONTEND

ERROR IN BECKEND SHIPMENT AND IN FRONTEND 12 Sep 2017 10:17 #1

I have installed the plug in plg_opentools_vm_rules_shipping_advanced_v6.2.4 now and the site go down.
In the backend if I open the shipmen method it's genereted the same error.

Callbackfunction return null

php 7.0.23 Joomla 3.7.5 VM 3.2.4

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ERROR IN BECKEND SHIPMENT AND IN FRONTEND 14 Sep 2017 08:52 #2

now I have change php version in 5.6 and I see the error.

Notice: Undefined property: plgVmShipmentRules_Shipping_Advanced::$helper in /home/tccgfgfu/t7.orissa.it/plugins/vmshipment/rules_shipping_advanced/rules_shipping_advanced.php on line 40

Fatal error: Call to a member function registerCallback() on null in /home/tccgfgfu/t7.orissa.it/plugins/vmshipment/rules_shipping_advanced/rules_shipping_advanced.php on line 40

orissa wrote: I have installed the plug in plg_opentools_vm_rules_shipping_advanced_v6.2.4 now and the site go down.
In the backend if I open the shipmen method it's genereted the same error.

Callbackfunction return null

php 7.0.23 Joomla 3.7.5 VM 3.2.4

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ERROR IN BECKEND SHIPMENT AND IN FRONTEND 14 Sep 2017 09:26 #3

Solved I have install a free component and now work the advanced component

Thak s for your help !!!

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ERROR IN BECKEND SHIPMENT AND IN FRONTEND 18 Sep 2017 14:08 #4

Dear Orissa,
Great to hear that the issue was solved by installing the free version. I assume you already had an old version of the free plugin installed?

The two versions share a lot of code, so when both versions are installed, it is important to keep both updated. Otherwise the advanced version might use some outdated code from an outdated free version installed.

Best regards,
Reinhold

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[SOLVED] ERROR IN BECKEND SHIPMENT AND IN FRONTEND 18 Sep 2017 14:08 #5

Problem solved.

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