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We are very sorry to announce that we are currently very busy working on some huge, very time-consuming and time-sensitive projects, so currently we are unable to provide proper support in our forums! We hope that after the conclusion by the end of July we will be able to properly answer all open support requests.

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TOPIC: unknown value while evaluating 'totalweight'

unknown value while evaluating 'totalweight' 20 Mar 2018 21:37 #1

Hi Reinhold,
This is following a previous ticket called "Help needed to create rule on shipping wine"
Here is an update:
I purchased the Advanced Shipping Rule for VM Plugin by the way.
I have put all the weights for the products accordingly, 1 for bottles, 2 for magnum, 0 for tickets.
I have changed the formula to this:
TotalWeight<=18; Shipping=20
TotalWeight>=19; Shipping=0
I get an error message and no freight is added over 19 bottles:
Evaluation yields unknown value while evaluating rule part 'totalweight'

This was the previous formula which worked fine but not with concert tickets obviously:
Articles<=18; Shipping=19
Articles>=19; Shipping=0
I need to resolve this asap. What am I missing ?
Can you help please? Thanks a lot

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unknown value while evaluating 'totalweight' 27 Mar 2018 23:10 #2

Dear Eric,
As I wrote in the other reply, too, the variable is called "Weight".

Best regards,
Reinhold

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