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We are currently unable to provide proper support!

For the last few months we have been very busy working on some huge, very time-consuming and time-sensitive projects, so our support was very limited and we were unable to provide proper support in our forums! We now have a huge backlog of requests from our customers, which we are trying to clear bit by bit. Unfortunately, this takes longer than we anticipated, so our response time is not yet up to par. We are trying our best to improve this situation as soon as possible.

Sorry for the inconvenience and thank you for your understanding!

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TOPIC: Rules Help

Rules Help 12 Jun 2017 22:21 #1

I am having troubles with rules. I sell soap, and I use flat rate shipping. For example:

1 Bar Flat Rate Shipping = $4
2-3 Bars Flat Rate Shipping = $7.15
4-15 Bars Flat Rate Shipping = $13.60
16-30 Bars Flat Rate Shipping = $18.85

I am not really sure hot to do the codes.

I tried to put a code for the 1 bar and I added a item to my cart and checked out and it just said Flat Rate.

Thanks for any help!

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Rules Help 19 Jun 2017 01:19 #2

Dear Debbie,
The proper rules are:
Articles==1; Shipping=4
2<=Articles<=3; Shipping=7.15
4<=Articles<=15; Shipping=13,60
16<=Articles<=30; Shipping=18.85

Best regards,
Reinhold

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