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TOPIC: [SOLVED] Return from Paypal no Download displays Thank you!

Return from Paypal no Download displays Thank you! 26 May 2016 17:40 #1

  • robsands
  • robsands's Avatar Topic Author
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  • Posts: 6
Hi,

I have PHP Version 5.5.35, Joomla Version 3.5.3, Virtuemart Version 3.0.9

Not sure what is going on.

After purchase from Paypal. User is redirected back to site with page displaying "Thank you for your Order!" that is it. There is no green downward arrow or link displayed. (screenshot)

What am I doing wrong?
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Return from Paypal no Download displays Thank you! 26 May 2016 23:52 #2

Dear RobSands,
The download links are not meant to show in the order confirmation PAGE, but rather in the order confirmation MAIL and on the product page. So, you are not doing anything wrong, the plugin is just not designed to show the download link in the order confirmation page.

There is also a technical reason: When the order confirmation page is shown, the order in VirtueMart has not been confirmed by the payment gateway in general. Rather, after payment is done on PayPal, PayPal simply redirects the user's browser to an order confirmation page, but does not actually confirm a successful payment. VirtueMart then sets the order to "Confirmed by Shopper" (i.e. order submitted, but payment notification not yet received). The payment success is indicated by a separate notification to VirtueMart (an IPN - instant payment notification), which in many cases is delayed a few seconds up to an hour. VirtueMart sets the order to Confirmed (i.e. payment received) only when the IPN is received from PayPal.
So, when the order confirmation page is displayed, the payment notification has in general not been received, so technically, the download links should not be made available at that point.

Best regards,
Reinhold

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Return from Paypal no Download displays Thank you! 27 May 2016 01:51 #3

  • robsands
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  • Posts: 6
Hi Reinhold,

hmm...it might also help if my bone head would remember to use a different Paypal account associated with a different email account other than my site owners email address.

I have two separate Paypal accounts and was using the wrong one to test!

Now I'm getting the "View Order" button which shows the green down arrow and link to digital file.

Thank you,
Rob

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[SOLVED] Return from Paypal no Download displays Thank you! 27 May 2016 12:12 #4

Problem solved.

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