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Downloads for Sale for VirtueMart

We are currently unable to provide proper support!

For the last few months we have been very busy working on some huge, very time-consuming and time-sensitive projects, so our support was very limited and we were unable to provide proper support in our forums! We now have a huge backlog of requests from our customers, which we are trying to clear bit by bit. Unfortunately, this takes longer than we anticipated, so our response time is not yet up to par. We are trying our best to improve this situation as soon as possible.

Sorry for the inconvenience and thank you for your understanding!

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TOPIC: Will it work on more than one site, same server?

Will it work on more than one site, same server? 09 Sep 2016 16:16 #1

  • robsands
  • robsands's Avatar Topic Author
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  • Posts: 6
Hi,

Previously purchased, installed plg_vmcustom_downloads_for_sale plugin on 1st site successfully. It works.Yay!

Just installed plg_vmcustom_downloads_for_sale plugin on another one of my sites on the same virtual server.
When I click drop-out menu in the Custom Field Type and choose the Downloads for Sale plugin, it doesn't not show, so I can't choose a pdf file for sale that I've uploaded to Media Files previously.

The plugin is enabled on the second site.

Do I need to purchase another plg_vmcustom_downloads_for_sale plugin for second site? Or is something else not working?

Thx,
Rob

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Will it work on more than one site, same server? 11 Sep 2016 12:21 #2

Dear RobSands,
The plugin should work on all your installations without issues. The GPL allows you to install it on as many sites as you like.

When the config does not appear it is usually due to version mismatches / outdated versions. Could you please tell us your versions of:
-) PHP
-) Joomla
-) VirtueMart
-) The downloads for Sale plugin

Could you please also make sure that you have installed the latest version of our plugin.

Additionally, do you see any PHP warnings or errors in your web server's log files?

Best regards,
Reinhold

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