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TOPIC: vminvoice_F-2016-EBL-191_not_found.

vminvoice_F-2016-EBL-191_not_found. 07 Feb 2017 23:48 #1

  • aleabuamer
  • aleabuamer's Avatar Topic Author
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  • Posts: 3
When a new order is created, the invoice that shows is this:
vminvoice_F-2016-EBL-191_not_found.

Last year (2016) I had not this issue

What can I do

I use attached image setup
Attachments:

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vminvoice_F-2016-EBL-191_not_found. 19 Feb 2017 13:09 #2

Dear Aleabuamer,
This is a really strange behavior. In particular, your config shows that no counter was created in 2017 at all. This indicates some more serious issues. Furthermore, I could not find any place in the code where the "_not_found" would be added to the invoice number.

To try to track down the issue, could you please let us know the following information:
open-tools.net/forum/ordernumber-plugin/...tion-to-include.html

Do you see any warnings or errors in your PHP log (i.e. the webserver's log file)?

Best regards,
Reinhold

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