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Advanced Ordernumbers for VirtueMart

IMPORTANT ANNOUNCEMENT: Plugin development ceased, all plugins made available freely (GPL)

With great sadness we have to announce that we are ceasing development of all our VirtueMart, WooCommerce and Joomla plugins. Effective immediately, all our plugins -- even those that were paid downloads -- are made available for free from our homepage (GPL license still applies), but we cannot and will not provide any support anymore.

It has been a great pleasure to be part of the thriving development communities of VirtueMart as well as WooCommerce. However, during the last year it became painstakingly clear that in addition to a full-time job, a young family and several other time-consuming hobbies at professional level (like being a professional singer) the plugin development and the support that it requires is not sustainable and is taking its toll. It has been an honor, but it is now time to say good bye!

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TOPIC: Order do net exist

Order do net exist 16 Aug 2018 12:17 #1

Hi

i use your plugin advance order number everything is ok but when clients whants see rder detail and click on order in client panel they see info: "Order dont exist"

How to fix that? or costumers call to us and dont know why they see this note. Please help

my website: polskikolagen.pl

Regards
Rafal

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Order do net exist 24 Aug 2018 01:45 #2

Dear Rafal,
Sorry to hear about your problems. What is your order number format? Depending on whether you use pretty URLs in Joomla, the order number format can not contain a slash (/) or an ampersand (&), because to the joomla router (the software part that takes the URL and splits it into parts to determine which component / plugin / model is responsible to answer a particular page call) then splits the URL incorrectly.
See also the FAQ (point 4 about incompatibilities): open-tools.net/documentation/ordernumber...ordernumber-faq.html

If this is not your problem, can you send us a screenshot of the plugin's configuration?

Best regards,
Reinhold

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