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IMPORTANT ANNOUNCEMENT: Plugin development ceased, all plugins made available freely (GPL)

With great sadness we have to announce that we are ceasing development of all our VirtueMart, WooCommerce and Joomla plugins. Effective immediately, all our plugins -- even those that were paid downloads -- are made available for free from our homepage (GPL license still applies), but we cannot and will not provide any support anymore.

It has been a great pleasure to be part of the thriving development communities of VirtueMart as well as WooCommerce. However, during the last year it became painstakingly clear that in addition to a full-time job, a young family and several other time-consuming hobbies at professional level (like being a professional singer) the plugin development and the support that it requires is not sustainable and is taking its toll. It has been an honor, but it is now time to say good bye!

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TOPIC: Cannot upload media files

Cannot upload media files 05 Aug 2014 17:35 #1

When i try to upload a new for sale item VM complains with this:

JFTP: :mkdir: Bad response
JFTP: :chmod: Bad response
JFTP: :store: Bad response
Warning: Failed to move file!
File /home/uitvaartz/domains/uitvaartzorginbeeld.nl/public_html/qwerty//home/uitvaartz/domains/uitvaartzorginbeeld.nl/public_html/administrator/components/com_virtuemart/vmfiles/afbeelding2.png uploaded
Media File saved successfully

but the media is not saved

Can you please help me out?

regards,

Marcel

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Cannot upload media files 18 Aug 2014 13:10 #2

Dear Marcel,
That sounds as if the path /home/uitvaartz/domains/uitvaartzorginbeeld.nl/public_html/qwerty//home/uitvaartz/domains/uitvaartzorginbeeld.nl/public_html/administrator/components/com_virtuemart/vmfiles/ is not writable by your ftp user...

Can you check the owner/group of that directory and the permissions.
Please DON'T FOLLOW any advice to set the permissions to 777, because that means that every user on that server (i.e. every other website that is hosted there!) will be able to read and write(!) to that directory.

Best regards,
Reinhold

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Cannot upload media files 18 Sep 2014 16:30 #3

Reinhold,

Sorry for the late reply (to much work :) )
The path you describe does not exist at this time.
At this time the joomla install is one folder UP named qwerty
so the site is live at: www.uitvaartzorginbeeld.nl/qwerty
FTP user works very well but not with your extension.
Maybe it is not working with the installation of joomla not in the root?
I hope you can help me

Marcel

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