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Shipping by Rules for VirtueMart

IMPORTANT ANNOUNCEMENT: Plugin development ceased, all plugins made available freely (GPL)

With great sadness we have to announce that we are ceasing development of all our VirtueMart, WooCommerce and Joomla plugins. Effective immediately, all our plugins -- even those that were paid downloads -- are made available for free from our homepage (GPL license still applies), but we cannot and will not provide any support anymore.

It has been a great pleasure to be part of the thriving development communities of VirtueMart as well as WooCommerce. However, during the last year it became painstakingly clear that in addition to a full-time job, a young family and several other time-consuming hobbies at professional level (like being a professional singer) the plugin development and the support that it requires is not sustainable and is taking its toll. It has been an honor, but it is now time to say good bye!

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TOPIC: No Shipping selected ! multiple countries in zone

No Shipping selected ! multiple countries in zone 12 Mar 2017 09:59 #1

  • Kensin Lim
  • Kensin Lim's Avatar Topic Author
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  • Posts: 1
Hi,

Just purchased again plugin thinking that my copy is outdated, but the new purchase copy also create same problem.
See attached screens, i entered shipping by Zone. Within a zone there are several countries. So when purchase, if select zone 1 containing only Singapore 1 country, it works. However for countries within Zone like Australia and others, it does not work. system said "We are sorry, no shipment method matches the characteristics of your order."

What's wrong ?
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No Shipping selected ! multiple countries in zone 12 Mar 2017 19:10 #2

Dear Kensin,
First, for our plugin all updates are free (we guarantee free updates for at least a year, but for now we don't enforce that yet), so you don't have to purchase the plugin again to update to the latest version. Do you want me to refund your second purchase (which order number?)?

Second. If no shipment is offered, it is usually a case of the rules having some small typo or thinking error (or a mixed-up < or >). Unfortunately, the screenshot of your rules configuration has been resized to such a tiny format that it's impossible to actually read the rules. Can you make a screenshot of just the relevant zone (or simply copy the rules as text)?

Best regards,
Reinhold

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