VirtueMart

WooCommerce

Others

Docs

Support

Demo

Blog

About

Advanced Ordernumbers for VirtueMart
Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: ID ORDER = NUMBER ORDER

ID ORDER = NUMBER ORDER 03 Aug 2018 13:08 #1

  • jcarlosbravof
  • jcarlosbravof's Avatar Topic Author
  • Offline
  • Posts: 1
I use this plugin to match and match the "id" of the order with the "number" of the order, but it happens that when a user makes several attempts to pay with a credit card the "number" of the order increases with respect to the ID and with the passage of time this difference in numbering is very high and it does not help us.
Does this problem have a solution?

annex the plugin configuration

Please Log in or Create an account to join the conversation.

ID ORDER = NUMBER ORDER 14 Aug 2018 11:52 #2

Dear JCarlosBravof,
Unfortunately that's the way VirtueMart operates. Whenever a customer cancels a payment and tries to pay again, a new order is generated in the system and the old order is left pending. I don't think there is anything we can do in our plugin to get around this.

For the invoice number, though, it is possible to simply use a normal counter and configure VM to not generate an invoice for pending orders. Then at least the invoice numbers do not have these gaps (but of course, they no longer correspond to the order number / id).

Sorry and best regards,
Reinhold

Please Log in or Create an account to join the conversation.

  • Page:
  • 1