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TOPIC: [SOLVED] Install Issues - Media File Not Found

Install Issues - Media File Not Found 24 May 2016 16:17 #1

  • robsands
  • robsands's Avatar Topic Author
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  • Posts: 6
Hi,

Just purchased The Open Tools Downloads for Sale Plugin and having an issue.

I have PHP Version 5.5.35, Joomla Version 3.5.3, Virtuemart Version 3.0.9

Followed all the instructions on the URL: open-tools.net/documentation/downloads-f...-for-virtuemart.html
Everything went okay until I tried to test purchase from site.

The product displayed fine and was able to be purchased from cart. Used Paypal gateway. Was directed and redirected from Paypal just fine. When I clicked the green downward arrow icon-the download link (SCREENSHOT)
It did not make the media file available but instead displayed the following error:
Error
Media file is not available (ID=17, path=images/stories/virtuemart/typeless/).
(SCREENSHOT)

I tried putting the media file in that directory path=images/stories/virtuemart/typeless
but to no avail the same error showed up.

What am I doing wrong? Thank you. -Rob
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[SOLVED] Install Issues - Media File Not Found 25 May 2016 19:44 #2

  • robsands
  • robsands's Avatar Topic Author
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  • Posts: 6
Problem solved.

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