TOPIC:

Hi,

I have used the Advanced version to count number of Vendors in an order using the following rule, which worked fine so far.

However, whenever there is a variation item in the list of products in the order, even it is from the same vendor, it is counted as another vendor.

Following explains the example:

Items in the cart:
1- Product A (Vendor X)
2- Product B - Variation 1 (Vendor X)

Based on the rule I use above, it should count 1 vendor cost = 20
However, currently the shipping is calculated 2x20 = 40 (2 vendors)

How can I ensure than Variations' vendors are counted correctly?

Thanks,
H Ahmad

Dear Ahmad,
Am I correct assuming that you use the "WC vendors" plugin for your multi-vendor shop? Thanks to your report we looked at variations in combination with WC vendors and it appears that WC vendors handled variations differently from ordinary products. We have implemented a fix for this (basically, added a check whether the current product is a variation and if that is the case, use the parent product to derive the vendor). That fix will be available in the next release 2.0.4

Best regards,
Reinhold