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IMPORTANT ANNOUNCEMENT: Plugin development ceased, all plugins made available freely (GPL)

With great sadness we have to announce that we are ceasing development of all our VirtueMart, WooCommerce and Joomla plugins. Effective immediately, all our plugins -- even those that were paid downloads -- are made available for free from our homepage (GPL license still applies), but we cannot and will not provide any support anymore.

It has been a great pleasure to be part of the thriving development communities of VirtueMart as well as WooCommerce. However, during the last year it became painstakingly clear that in addition to a full-time job, a young family and several other time-consuming hobbies at professional level (like being a professional singer) the plugin development and the support that it requires is not sustainable and is taking its toll. It has been an honor, but it is now time to say good bye!

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TOPIC:

PDF empty 30 Apr 2014 12:05 #1

  • cespal
  • cespal's Avatar Topic Author
When a purchase is made the print pdf is shown. But the invoice and the order pdf are empty. Do you know why?


Thank you very much

PDF empty 04 May 2014 01:18 #2

Just to be sure I understand you correctly:
When an order is completed, the customer gets a confirmation mail containing the order contents in HTML format (which looks fine), but the attached invoice PDF is blank.

Is the PDF completely blank, or is the letter head (company logo and address) shown?

Can you go into VirtueMart's configuration backend, tab "Shop" -> "Shop" -> "Invoices" tab and there look at the preview page linked at the very top of the page. If that works, then the contents of the invoice are the problem. It that does not work, then the headers/footers of the invoice are the problem.

Best regards,
Reinhold
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