TOPIC:

I use this plugin to match and match the "id" of the order with the "number" of the order, but it happens that when a user makes several attempts to pay with a credit card the "number" of the order increases with respect to the ID and with the passage of time this difference in numbering is very high and it does not help us.
Does this problem have a solution?

annex the plugin configuration

Dear JCarlosBravof,
Unfortunately that's the way VirtueMart operates. Whenever a customer cancels a payment and tries to pay again, a new order is generated in the system and the old order is left pending. I don't think there is anything we can do in our plugin to get around this.

For the invoice number, though, it is possible to simply use a normal counter and configure VM to not generate an invoice for pending orders. Then at least the invoice numbers do not have these gaps (but of course, they no longer correspond to the order number / id).

Sorry and best regards,
Reinhold

I understand that I am resurrecting an old post here, my apologies...

As I understand, the original context of this issue relates to the following behavior (an issue we are now suffering after updating VM from v3.1.8 to v3.4).

1. Customer cancels a payment or their is some other failure / decline in payment.
2. The Order ID is retained as the customer attempts to pay a second time and presumably succeeds.
3. Somewhere in this process (when using the plugin to substitute the Order Number for the Order ID) the plugin counter skips ahead of the Order ID numbering.

This behavior is different than the implied response (if I am reading the original post correctly).
This being the case, we are desperately looking for a solution and prepared to pay.

Please let me know if you (or anyone) can help to resolve this issue (maybe by adding additional conditions to check last known Order ID).