TOPIC:

When an order is generated, going to the Virtuemart account maintenance page, customer sees a list of orders. When you click on an order generated with this plugin enabled, I get 'Order not found! It may have been deleted.'

This does not happen when I switch the plugin off and revert to the standard virtuemart order number.

Otherwise works fine. Any way to avoid this issue?

Thanks!

What is the format of your order numbers?

It seems to work fine on my page (e.g. check your own user accoun maintainance page on open-tools.net, which displays your order just fine).

The only reason I can imagine is that your order numbers contain some special characters (like "/" or so) that confuse either the joomla SEF or the VirtueMart order controller...

Reinhold

A quick update: I have now checked it with an order number format that contains a slash / and SEF enabled. That slash in the ordernumber causes problems, because with SEF enabled, the link to the Order details is: example.com/orders/number/[ORDERNUMBER].html. In case where the ordernumber contains a slash, the result is something like example.com/orders/number/Order-201304/1.html, where the Joomla SEF router cannot properly split the URL into the order number.

I'm afraid that this is a problem that does not have any solution, but as a workaround you can switch to an order number format that simply does not use a slash (invoice numbers can have slashes).

Reinhold

That's it, I had punctuation in the format I chose, which I have removed. All works fine now, looking good - thanks again!

Problem solved.