[SOLVED] Shipment name not appearing in order email

Shipment name not appearing in order email 17 Jan 2014 16:19 #1

athenacraftsltd Topic Author	Hi there, The shipment method name doesn't appear in the order email. The template is supposed to be displaying $this->orderDetails, but when I dump the contents of $this->orderDetails, shipmentName is empty: [shipmentName] => Please advise. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Shipment name not appearing in order email 20 Jan 2014 09:59 #2

athenacraftsltd
Topic Author

I appreciate there's been a weekend, but I just wanted to be sure I'd made myself clear and I wasn't being ignored because I'd missed a crucial piece of information.

I'm referring to the emails that are sent to the shopper and the vendor once the transaction is complete. I've removed all my template overrides to confirm it happens with the original email, and yes the area where the shipping method would be displayed (in the totals area at the bottom of the order details) and yes, it's missing.

I've attached an image. Please excuse the heavy redaction; we're not quite ready for golive.

Attachments:

Shipment name not appearing in order email 23 Jan 2014 11:48 #3

athenacraftsltd Topic Author	Can anybody offer any advice? This is quite a problem for us... Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Shipment name not appearing in order email 24 Jan 2014 16:29 #4

athenacraftsltd Topic Author	It seems to have righted itself. If I remember correctly, I removed and then reapplies the shoppergroups to the particular shipping method. I can't see why that would have made any difference. I'll mark it as solved, but if there's any reason this might have happened, perhaps document it. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.