TOPIC:

I have an issue regarding a live site, it's about weight calculation.
If you try to put this product in the cart (q.ty=1):
www.gambasafety.com/linea-vita/prodotti/...-round-d-detail.html

And then try to add 1 or more items, when you will update cart the shipment method “TNT TRACO” will display a wrong weight (this product weight is 4 kg per unit), so advanced shipping rates formules will not be able to calculate the right shipping price.

These are a few of them working for zip between 64010 to 67100

Name=Consegne standard 24/48 ore fino a 1 kg; 64010<=ZIP<=67100; Weight<=1; Shipping=10.00
Name=Consegne standard 24/48 ore da 1 a 5 kg; 64010<=ZIP<=67100; 1<Weight<=5; Shipping=11.00
Name=Consegne standard 24/48 ore oltre 5 kg - Peso dell'ordine: {weight}Kg; 64010<=ZIP<=67100; Weight>5; Shipping=11.00 + (floor((Weight-5)/1))*0.45

Software version is
vm2 rules shipping v4.2
VirtueMart 2.6.10
Joomla! 2.5.26

Can someone please help me?
Daniele Comello

Dear Daniele,
That behavior is really strange. It appears as if the weight is multiplied with the quantity twice, i.e. if you buy 5 copies of that article, the weight appears to be 25*4=100kg instead of 5*4=20kg. If you buy 6, the weight is 36*4=144kg, etc.

Unfortunately, I'm unable to reproduce this behavior on any of my sites.

Are you using any other VirtueMart plugin? In particular, how are you implementing the "Altezza distanziale" dropdown box? Or are there any other custom field or calculation plugins for VirtueMart enabled on your site.

Best regards,
Reinhold

Thanks Reinhold,
it seems like items quantity is multiplied by itself then per weight.
The only other plugin activated is istraxx customsize plugin, I tried to disable it but it doesen't fix the wrong behavior,"Altezza distanziale" dropdown box is implemented by product custom field


Best regards
Daniele

The problem was in a third-party custom change of my plugin, where the third-party developer who modified my plugin multiplied with the quantity twice.. The original version of the plugin distributed here works fine.

Best regards,
Reinhold

Problem solved.