TOPIC:

I have just had my site updated, and the shipping in Virtue mart no longer worked. I just added the shipping by rules basic plug-in and it is generating the shipping costs accurately. problem no is when I go to complete the purchase in virtue mart, after I enter credit card I only get options to save or cancel. when I hit save, it does not complete the transaction. are there any settings in the shipping by the rules plug in I am missing or is this a virtue mart problem?

Thanks.

Dear aetech,
One possible cause for such issues is usually a third-party template, which hasn't updated to the latest version of VirtueMart. In particular, there were two "problematic" updates, which required changes to all third-party templates (i.e. all templates other than the default beez, which overrides the VM cart pages).

Does this also happen on other computers, or only on the machine, where you made the update? Sometimes a full update also requires the browser to clear its cache, because the old cached data interferes with the new version.

The plugin itself should work without issues after an update. The fact that it offers a shipping rate, indicates that the plugin still works. The rest of the checkout process is handled purely by VirtueMart, the plugin is no longer involved, so the issue cannot be inside our plugin.

Best regards,
Reinhold

Dear aetech,
Another reason could be that recently Joomla changed its default setting for user registration, which might cause this issue, too. See: forum.virtuemart.net/index.php?topic=135496.msg471920#msg471920

Best regards,
Reinhold