TOPIC:

Hi

I have been using the free shipping rules plugin for a while now. This still has active rules and is working fine.

I just installed the paid version which was successful but it will not let me save any changes when i try and add a rule?

Do i have to disable the free plugin first?

Running Joomla! 2.5.24 & VirtueMart 2.6.14

Thanks for any help

Regards
Tom

Dear Tom,
The two versions of the plugin should work alongside, so you can have some methods that use the free plugin (less overhead, as the rules interpretation takes less calculation) and some methods that use the paid plugin.

When changes to the config are not changed, there are some possible causes:
1. Can you please check and make sure if you have both the paid and the free version installed, that the same version numbers are installed? The two versions share some code, so if the free version is a different version number than the paid, the paid version might use some outdated code from the free plugin. If both plugins have the same version number, it does not matter, whether VM loads the common code from the free or the paid plugin.

2. In VirtueMart, a shipping method can have at most ~19.000 characters configuration data, which for our plugin means that all rulesets of one method together must be shorter than ~18.000 characters. The reason is technical: VM specifies a database layout for the MySQL database with these restrictions. If VM tries to store a longer configuration, MySQL will simply cut it off, so the next attempt to load the configuration will fail. There is nothing one can do, except trying to shorten the rules.

Best regards,
Reinhold