TOPIC:

Hi,

Trying to update to V6.2.1 using the Joomla backend update facility. Looks like there might be a problem with the XML as I get

Message
Error updating COM_INSTALLER_TYPE_TYPE_.

Dear Rfrize,
Have you entered the update credentials (order number and order password, as found on the order confirmation mail at open-tools.net) in the plugin's configuration screen in the Joomla plugin manager? See open-tools.net/documentation/shipping-by...tuemart.html#updates

Having invalid update credentials might be one cause for such an error message. Network problems are the other possible explanation.

Best regards,
Reinhold

Hi,

Apologies about the dealy in replying. Yes, the order number (format - RKPWnnnnnn) and password are in the plugin, but it returns a "check your credentials" message

Dear RFrize,
Did you buy the plugin here at open-tools.net or over at extensions.virtuemart.net? Unfortunately, the automatic update feature does not work for orders at extensions.virtuemart.net, as we don't even have access to the orders made through extensions.virtuemart.net...

If that's the case, I'm afraid you'll have to manually download the latest version from there and install it on your installation to upgrade the plugin.

Best regards,
Reinhold

Ah, purchased through Virtuemart.

The extension doesn't seem to be on Virtuemart any more, getting a 404 for the product link

extensions.virtuemart.net/index.php?opti...uct_id=51&Itemid=137

If I email you the order details from virtuemart, could you add me to your database, or send me a zip of the latest version?

I'll send you the latest version via PM. Thanks for pointing out that extensions.virtuemart.net has apparently unpublished the extension. I'll check the reason with them. It should actually still be available...

Best regards,
Reinhold